Ensuring Transparency and Accountability in Offshored RCM Operations

Payer Accountability
Written By Wayzen Lin

Reading Time: ~5 minutes
Financial Impact: Maintained revenue integrity while validating cost savings from offshoring.

A healthcare organization monitored offshored RCM operations with RevOps, ensuring accountability and transparency. RevOps analysis tools quantified no material differences across key KPIs during initial rollout settling fears by leadership. Leadership validated cost savings and ROI of program and addressed inefficiencies in real time by analyzing claim processing and denials.

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Wayzen Lin
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